Frequently Asked Questions (FAQ)

Got questions? We've got answers.

Welcome to our FAQ page! Here, we’ve compiled answers to some of the most common questions we receive from customers about our moving services. Whether you're planning a residential move, office relocation, or long-distance transport, you'll find helpful information below to guide you through the process.

General Moving Questions

What should I do to prepare for my move?

Begin by decluttering your home or office. Create an inventory of items to be moved, and start packing non-essential items ahead of time. We’ll guide you every step of the way to ensure a smooth transition.

How far in advance should I schedule my move?

We recommend scheduling your move at least 2-4 weeks in advance, especially during peak moving season (summer months). However, we can accommodate short notice moves depending on availability.

What is the cost of moving services?

The cost of your move depends on several factors, including the size of your home or office, the distance of your move, and the services required. Contact us for a free, customized moving estimate.

Are there any items that movers won't transport?

We are unable to transport hazardous materials such as paint, chemicals, explosives, or perishable items. Be sure to check our list of non-transportable items when planning your move.

Will the movers handle packing for me?

Yes! We offer professional packing services. Whether you need help with just a few items or your entire household or office, we can pack, wrap, and label your belongings with care.

How long will my move take?

The duration of your move depends on various factors, including the size of the move, distance, and complexity. We provide an estimated time frame based on your specific needs during the moving consultation.

Packing and Unpacking Services

Do you provide packing materials?

Yes, we supply all necessary packing materials, including boxes, bubble wrap, tape, and specialty packing for fragile items. We ensure that all materials are high-quality to protect your belongings.

Can I pack my own items?

Absolutely! You are welcome to pack your belongings if you prefer. However, if you’d like to ensure your items are packed professionally, our team is available to help.

How do I know which items to pack first?

Start by packing items you won’t need until after the move, such as seasonal clothing or decor. We can help guide you on what should be packed early and what can wait.

Can you pack and move my fragile items?

Yes, we specialize in handling fragile items. Our team uses specialized packing techniques and materials to ensure that delicate items such as glassware, antiques, and electronics are safely transported.

How do I protect my furniture during the move?

We use moving blankets, shrink wrap, and other protective materials to keep your furniture safe from scratches and damage during the move.

Will you unpack my items at my new location?

Yes, we offer unpacking services to help you settle into your new home or office. Our team will carefully unpack your boxes and place your items where you need them.

Long-Distance Moving Questions

How far can you move my items?

We offer long-distance moving services to any destination within the U.S., whether you’re moving across the state or across the country.

Do I need to prepare differently for a long-distance move?

For long-distance moves, proper packing is especially important. We recommend that all items be packed securely to withstand the extended transport time. Our team will assist you in preparing for the move.

How long will it take for my belongings to arrive?

The duration of your move depends on the distance and the specifics of your route. We’ll give you an estimated arrival date based on your destination and route.

How do I track my items during the move?

We provide tracking services so you can monitor the status of your move in real time. Our team will keep you updated with any significant changes during transit.

What happens if there is a delay in my long-distance move?

If there are any delays, we will notify you immediately and work to resolve the issue. Our goal is to ensure your items arrive on time and safely.

Can I store my items if I’m not ready to move into my new home?

Yes, we offer both short-term and long-term storage options for your items during your long-distance move.

Commercial/Office Moving Questions

Can you move my office without disrupting business?

Yes, we can schedule your office move during off-hours or weekends to minimize disruption to your business. We work efficiently to ensure your office is up and running as quickly as possible.

What should I do to prepare my office for moving?

Begin by decluttering your office, organizing files, and labeling all equipment. Let us know if you need assistance with packing or disassembling office furniture.

Do you move sensitive items like computers and files?

Yes, we take extra precautions when moving sensitive items, such as computers, servers, and confidential files. We ensure everything is securely packed and safely transported.

How do you handle office furniture?

Our team will carefully disassemble and pack office furniture, such as desks, cubicles, and conference tables, to ensure safe transport. We can also reassemble them at your new location.

Can you move my entire business, including equipment and inventory?

Yes, we offer full-service commercial moving, including the transport of office furniture, equipment, and inventory. We can work with you to develop a customized moving plan.

What if I need to store office furniture or equipment temporarily?

We offer secure storage options for businesses needing to store office furniture or inventory for a short period during the move.